Veritas Finance always conducts all its business in a totally fair and transparent manner. As an organization involved in the business of lending to the socially disadvantaged segment of the society, which is vulnerable and easily susceptible to exploitation, Veritas Finance understands the additional responsibility of ensuring even higher standards of fairness and transparency while maintaining high ethical standards in all its dealings with the customers.
Reserve Bank of India has issued a set of ‘Guidelines on Fair Practices Code for NBFCs’ with the primary objective of promoting fair and transparent practices by setting minimum standards in dealings with borrowers, foster fair and cordial relationship between the borrowers and the company, ensure compliance with all regulatory requirements with regard to customer interface and also strengthen mechanisms of redressal of customer grievances.
Veritas Finance has put in place a Fair Practices Code, with the approval of the Board , which outlines the fair and transparent practices and minimum standards in all our dealings with the customers. It also aims to foster fair cordial relationship with the customers and the company which ensuring compliance with all regulatory requirements with regard to customer interface and strengthen mechanisms of redressal of customer grievances.